Effective Date: May 18, 2026

Thank you for shopping with Pristine Patterns.

1. Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may experience delays.

2. Delivery Timeline

Estimated delivery times:

  • Within Nigeria: 2–7 business days
  • International deliveries: 7–21 business days

Delivery times may vary depending on location and logistics conditions.

3. Delivery Charges

Shipping fees are calculated at checkout based on delivery location and order size.

4. Tracking Information

Customers may receive tracking details once orders are shipped, where applicable.

5. Failed Deliveries

If a delivery fails due to:

  • Incorrect address
  • Unreachable customer
  • Refusal to receive order

additional delivery charges may apply.

6. Delays

Pristine Patterns is not responsible for delays caused by:

  • Weather conditions
  • Customs processing
  • Logistics provider issues
  • Events beyond our control

7. Damaged Packages

If your package arrives visibly damaged, please contact us immediately with supporting photos.

8. Contact

For delivery-related support, contact:pristinepatternsent@gmail.com