Effective Date: May 18, 2026
Thank you for shopping with Pristine Patterns.
1. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays may experience delays.
2. Delivery Timeline
Estimated delivery times:
- Within Nigeria: 2–7 business days
- International deliveries: 7–21 business days
Delivery times may vary depending on location and logistics conditions.
3. Delivery Charges
Shipping fees are calculated at checkout based on delivery location and order size.
4. Tracking Information
Customers may receive tracking details once orders are shipped, where applicable.
5. Failed Deliveries
If a delivery fails due to:
- Incorrect address
- Unreachable customer
- Refusal to receive order
additional delivery charges may apply.
6. Delays
Pristine Patterns is not responsible for delays caused by:
- Weather conditions
- Customs processing
- Logistics provider issues
- Events beyond our control
7. Damaged Packages
If your package arrives visibly damaged, please contact us immediately with supporting photos.
8. Contact
For delivery-related support, contact:pristinepatternsent@gmail.com

